Privacy Policy

Who we are

Cascade Clean Group provides commercial cleaning and janitorial services across Greater Seattle and the South Sound. This policy explains what information we collect through cascadecleangroup.pro, how we use it, and the choices you have.

Information we collect

• Quote and offer requests: your name, business name, phone, email, facility address or city, square footage, service needs, cleaning frequency, and whether you currently use a cleaning service.
• Job applications: your name, phone, email, city, experience, availability, and answers to screening questions (vehicle access, smartphone, and willingness to complete a background check).
• Messages you send us by phone, text, email, or our contact form.
• Website usage data collected automatically: IP address, browser and device type, pages viewed, referring site, and actions such as submitting a form.

How we use your information

• To prepare estimates, schedule walkthroughs, and deliver and bill for cleaning services.
• To manage our free and discounted introductory offers, including reviewing eligibility.
• To review job applications and contact applicants about hiring.
• To respond to questions and send service-related updates.
• To understand how our website performs and measure our advertising.

Analytics and advertising

We use Google Analytics to understand website traffic and the Meta Pixel to measure the results of our Facebook and Instagram ads (for example, when a visitor views a page or submits a quote request). These tools may use cookies or similar technologies.

You can limit this by adjusting your browser's cookie settings, using the Google Analytics opt-out browser add-on, adjusting your Facebook ad preferences, or visiting optout.aboutads.info.

Text messages and phone calls

If you give us your phone number, we may call or text you about your quote, scheduling, service, or application. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of texts or HELP for help at any time.

We do not sell, rent, or share your phone number or text messaging consent with third parties or affiliates for their marketing purposes.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business — such as website hosting, secure data storage, email delivery, spreadsheets, analytics, and advertising measurement — and only as needed to perform those services. We may also disclose information if required by law or to protect our rights and safety.

How long we keep it

We keep customer and quote information for as long as needed to provide services and meet legal, tax, and accounting obligations. Job application records are kept for a reasonable period for hiring and recordkeeping purposes.

How we protect it

We use reasonable safeguards, including access controls and encrypted connections, to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by reaching out using the details below. Washington residents may have additional rights under state law, including the Washington My Health My Data Act where applicable — we do not intentionally collect consumer health data.

Children

Our services and website are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.